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EvalGate Guides

Solve the AI behavior problem in front of you

Start with the failure, question, or decision—not a product category. Each guide gives you a direct answer, a practical method, useful measurements, and the mistakes that make the evidence lie.

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Start with a symptom

These are the questions teams usually ask before they know which evaluation method or tool category they need.

Agent failures

How do I know whether an AI agent really completed a task?

Treat the agent's final message as a claim, not proof. A task is complete only when an independent check confirms the intended final state, required side effects, and important constraints against the exact task the user approved.

Agent failures

Why does my AI agent work in a demo but fail in production?

Demos remove variance. Production adds messy intents, long histories, stale data, permission boundaries, concurrent state, partial tool failures, and real latency. Diagnose the gap by comparing complete execution conditions, not just prompts or final answers.

Prompt and model changes

How do I test whether a prompt change made my AI application worse?

Freeze the current prompt as the baseline, change only the prompt, and run both versions on the same cases with matched model settings. Inspect per-case regressions and protected slices before looking at the average, then review meaningful output differences.

RAG and hallucinations

How do I measure whether a RAG answer is faithful to its sources?

Measure faithfulness by decomposing the answer into material claims and checking whether each claim is entailed by the context actually retrieved for that run. Score unsupported, contradicted, and unverifiable claims separately; a relevant answer can still be unfaithful.

Tools and trajectories

How do I test an MCP server before shipping it?

Test protocol negotiation and discovery first, then every tool's schema, authorization, tenant boundary, success behavior, failure semantics, and side effects. Finish with a compatibility matrix using real client implementations and an independently verified result.

Production quality

How do I monitor the quality of an AI application in production?

Capture enough trace and outcome evidence to reconstruct important interactions, then evaluate a risk-weighted sample plus every critical trigger. Track failure topics and protected slices over time, route uncertain high-impact cases to review, and convert confirmed escapes into regression tests.

Agent failures

Diagnose agents that look healthy in a demo but fail, loop, stall, or claim work they did not finish.

Evaluation foundations

Define quality, build representative cases, choose graders, and create evaluation evidence your team can trust.

Prompt and model changes

Compare prompts, models, routes, and releases without letting a better average hide a critical regression.

RAG and hallucinations

Separate retrieval failures from generation failures and test grounding, citations, and knowledge changes.

Tools and trajectories

Evaluate tool selection, multi-step execution, MCP behavior, approvals, handoffs, and final state.

Production quality

Turn live behavior into useful signals while controlling cost, latency, nondeterminism, and alert volume.

Safety and governance

Test prompt injection, privacy, permissions, red-team coverage, and release controls before an incident.